Ep. 246: How to Give (and Respond to) Exceptional Google Reviews Without Losing Them
Last week, a surprise landed on my doorstep—a gift so perfectly me it had me laughing until tears streamed down my face.
Inside was:
🍸 A huge bottle of Grey Goose vodka (for dirty martinis)
🍯 A large bottle of honey (for my coffee, of course)
⛽ A Kwik Trip gift card (because, let’s face it, every Wisconsinite loves Kwik Trip).
Whoever sent it knew me well.
The card? Unsigned.
After exhausting my very short list of suspects, I narrowed it down to one person:
A friend.
A boy.
No longer in my life.
So… how to respond? (Spoiler: I sent a thank you note with a playful “you forgot the olives!”)
This got me thinking: the way we respond to thoughtful gestures—whether gifts or glowing reviews—matters. And if you’re a business owner, responding to a great Google review wrong can have unintended consequences, like having it taken down.
In this week’s podcast episode, I share how to:
✨ Write standout Google reviews that make businesses shine.
✨ Respond to reviews properly to keep them safe from Google’s removal policies.
We’ll cover:
✅ How mirroring the reviewer’s words can make your response more impactful.
✅ What NOT to do—like oversharing personal details that could flag privacy concerns.
Whether you’re leaving reviews, responding to them, or just spreading goodwill this season, this episode has actionable tips to help you navigate it all with grace.
🎙 Listen now—and make sure every review and response strengthens your relationships.
Cheers (with or without olives),
PS. Level UP ⬆️ Your Business: Your Life.
When you’re ready, here are a few ways we can help serve your business.
Grab my FREE Seo Google Workshop! If you need more clients coming in your doors, this is a MUST for you! I teach you everything you need to do to get found on Google FREE. CLICK HERE.
Purchase a Strategy Session. An incredible way to get expert 1:1 coaching, strategy, and an action plan.
A short diddy about Melissa Rose
In 2009, Melissa started her business in her basement while her babies were in the pack-and-play. With her passion, resilience, and nose down, she created a business that has become "The Highlight of Your Week" for her tribe, team, and community.
Now a visibility coach for brick & mortar businesses, Melissa guides other badass ladies to grow a thriving brick and mortar business that serves their clients well while providing the time and financial freedom they desire and deserve. Allowing them to live their epic life Every. Single. Day.
Melissa is a mama of five kiddos and enjoys long hikes or talking to her plants in her garden. You'll find her on her porch bed swing at the end of the day or curled up by the fireplace listening to a book.
Your GO-TO LINK for all things Melissa Rose-: Level UP : Your Business, Your Life, Google Business Profile Workshop, Visibility Workshop, Hire Me as an SEO Marketing Consultant, Newsletter, Tools for Business, and more.
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In 2009, Melissa Rose started her business, The Dancing House, in the basement of her home. There, she taught the art of dance to students of all ages while her babies were right along with her, in the pack and playing. With passion, resilience, and tenacity - she created a business that has become "The Highlight of Your Week" for her tribe, her team, and her community, along with running a successful brick-and-mortar business and an online dance membership.
Melissa's also a visibility coach and consultant for other local brick + mortar businesses. Providing direction by leveraging SEO best practices, encompassing Google Business Profile optimization, blog writing, and email/text campaigns. When not inspiring or empowering, Melissa's a mama of five kiddos, enjoys long hikes and playing in her garden.
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