Ep. 226: Need More 5 Star Google Reviews? Craft Exceptional Client Experiences Consistently with Samantha Irwin and Watch Your Google Reviews Soar

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On this podcast, we discuss how to create excellent SEO by optimizing your Google Business Profile and writing blogs that both Google and your perfect clients love.

But let’s dive into the nitty-gritty: Did you know that 91% of unhappy customers won't do business with you again? However, if you resolve their complaint in their favor, 70% will return!

Our guest today is Samantha Irwin of Kaizen Consulting. She's an expert in helping business owners build teams that excel in the client j…

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Ep. 223: Leveraging Relationships for Business Growth: Beyond SEO and Google Strategies with Racheal Cook of The CEO Collective

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Leveraging Relationships for Business Growth: Beyond SEO and Google Strategies with Racheal Cook of The CEO Collective

Welcome back to Brick and Mortar Visibility! Normally, we dive deep into the world of SEO and optimizing your Google Business Profile. But this week, as we celebrate our freedom in America, we’re shifting gears to focus on creating a business and life you love.

In this special Independence Day episode, we’re thrilled to sit down with a guest who has mastered the art of intentional…

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Ep. 218: Your SEO is locked in. Now You Want to Level Up. Five Points You Must Consider as You Scale and Grow Your Brick + Mortar Business

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Transform your brick-and-mortar business into a community icon with real insights and actionable strategies. From SEO mastery to social media leverage, become 'The Only Option in Town!'

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214: The Subtle Art of Selling: What You Need to Know with Nikki Rausch

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Get ready to supercharge your sales game because in today's podcast, we've got the dynamic Nikki Rausch joining us. With her extensive background in Neuro-linguistic Programming, Nikki is the ultimate authority when it comes to sealing the deal.

For all you brick and mortar business owners out there, this episode is tailor-made for you. We know that closing sales in person presents unique challenges, and Nikki is here to arm you with invaluable strategies and insights to ace those face-to-face in…

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200: Beyond Storefronts: Mastering Client Retention with Exit Forms

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In this powerhouse episode, we boldly shift our gaze from traditional visibility playbooks to the game-changing arena of client retention for brick and mortar titans. Brace yourself for the revelation of a secret weapon: the exit form. It's not just paperwork; it's a dynamic, proactive strategy to lock in your clients, decipher their needs, and shout loud and clear that they're a vital part of your world.

Join me on this unapologetic exploration where we dive deep into the tan…

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199:Crush 2023: Navigating Separation Season for Your Best Business Year Yet!

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Hey there, it's a significant week for me—Ms. Melissa Rose—because it's my birthday week! Birthdays always make me pause and reflect. I have this tradition of writing a birthday note to myself every year and stapling it to the one from the previous year. The stack has grown, and going through them, I can track the evolution of my goals from conception to manifestation through hard work, intentional planning, and even some unexpected victories.

I used to not be a fan of having a …

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196: Blitzin' Through Your Black Friday Event with My Game Changing Strategy!

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🚀 Calling all Brick and Mortar Powerhouses!  Now, listen up because this is your time to shine!  Every day is a chance to rock the business world, but with the Holidays fast approaching, we've got a golden opportunity to deliver the kind of service and magic that the big box stores can only dream of. 🎁✨

In this heart-pounding episode, I'm diving headfirst into why I believe 2023 is about to witness the most epic Black Friday Event ever! I'm not just talking hype—I'm laying out m…

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193: Navigating Life's Uncertainties: A Compassionate Approach to Future Planning with Mary Beth Simón

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In today's podcast, we're delving into the essential but often overlooked topics of planning for the "what if" and "when." These are conversations that tug at the heartstrings but are undeniably crucial. Let's get real—building your Brick and Mortar business as the community's top choice is a monumental achievement. But what's the game plan for those unpredictable #life moments?

Enter the wonderful Mary Beth Shimon. We're opening up about facing reality, discussing the nitty-gri…

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